Page 119 - Towards A Sustainable Future , Phase 3 2025, E-Book_Neat

Environmental Aspects Eco-solution 1
Despite Mamoru's efforts to ensure proper disposal of used The team developed the Restoration Program Boost to
air purifiers through a licensed waste management company, develop Mamoru's customer repair program in their company.
there are still potential environmental issues associated with Each block represents a critical process for the success of this
electronic waste (e-waste). Even with regulated disposal programme.
practices, the following problems can still arise:

1.Incomplete recycling: Not all valuable materials can be
recovered from e-waste, leading to the disposal of remaining
waste in landfills or incineration. This can be due to
technological limitations or economic challenges.
2.Hazardous emissions: Improper e-waste disposal can
release harmful substances like heavy metals, toxic chemicals,
and greenhouse gases into the environment. Figure 5. Restoration Program Boost
3.Increased landfill: When e-waste is not fully recycled,
it contributes to landfill congestion and the associated 1. Identify critical spares – The team conducted a thorough
environmental risks, such as the release of harmful pollutants. analysis of failure rates to identify essential spares.
Components such as fan motors, display panels, power
supplies, and sensors have been determined to be major
Good Environmental Practices contributors to air purifier breakdown.
Mamoru is committed to strengthening its sustainability
initiatives throughout its operations. To enhance its
sustainability program, the company has implemented the
following initiatives:

1.Customer repair program: By offering quality repair services,
Mamoru aims to extend the durability and lifespan of their
air purifiers, reduce outgoing waste, and improve customer
loyalty. This initiative aligns with the company's goal of
promoting a closed-loop system of outgoing waste.
2.Consumer education and awareness: Mamoru recognises
the importance of educating consumers about sustainable
practices. By educating consumers on responsible purchasing Figure 6. Failure Breakdown
habits, energy efficiency, and proper product care, consumers
will make better informed environmental purchases and 2.Keep inventory – To ensure adequate stock of critical spares
decisions. for repairs, the team implemented a system for organising and
storing inventory. Manual systems are currently used to track
3.Recycling Programs: Mamoru actively supports recycling stock levels and consumption. A replenishment process is also
programs to recover valuable materials from its products and in place to prevent delays caused by depleted inventory.
reduce the need for new mining. This helps conserve natural
resources and minimise the environmental footprint of its 3.Setup workshop – The team designed a layout at part of the
operations. company that facilitates workflow. The team procured the
necessary tools for various repair tasks.

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