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ANNEXURE 3: FORMAT OF AN INFRASTRUCTURE PLAN

2. Demand or need determination

The reasons for the proposed new infrastructure should be provided, based on changes in
the population demand or need for services.

Information such as growth in the population, in-migration, ratios of staff to beneficiaries, and
increases in transaction volumes could all be used to show changes in service demand.

3. Accessibility study

Accessibility studies are used to quantify the extent of service demand and the supply of
government service points required to meet this demand. This section should cover the
following:

■ The results of accessibility studies undertaken.

■ Information on the geographic accessibility of existing services points.

■ Areas of poor accessibility could be highlighted through the use of accessibility maps.
■ The optimal number and location of new service points.

■ Service points that should be given priority in rolling out the infrastructure plan.

■ Service points that should be considered for closure or relocation.

4. Asset management

This section should present the plans, standards, and specifications and costs for managing
existing and new infrastructure. It should also describe the standards to be used in the
infrastructure design, service provisioning and staffing.

5. Financial summary

The financial summary provides information on historical and future expenditure on the
maintenance and construction of infrastructure. It also indicates from where the funds will
be sourced.
6. Monitoring and evaluation

This section describes how the implementation of the infrastructure plan will be monitored
and evaluated. A logic model can be used to define the output and outcome indicators that
will be used to do the monitoring and evaluation. Such monitoring and evaluation could
assist in identifying possible needs to adjust the infrastructure plan.

7. Supporting documentation

A financial budget and an executive summary should be added to the document. Furthermore,
any references or supporting documents should be included in a References and Appendices
section in the Plan.

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