Page 504 - aREA ix eXHIBITS

COMMON COMPETENCIES

Unit of Learning Outcomes Methodology Assessment
Competency Approach
1. Develop self 1.1 Identify and apply strategies  Lecture  Interviews/
as an Artist to develop appropriate skills  Group Questioning
in art practice discussion  Individual/
1.2 Use discussion and  Individual/ Group project or
evaluation opportunities to Group report
develop technical and assignment
conceptual skills
1.3 Develop own style through
exploring and experimenting
with new ideas in making and/
or interpreting work
2. Develop and 2.1 Identify and access key  Lecture  Interviews/
update industry sources of information on the  Group Questioning
knowledge industry discussion  Individual/
2.2 Access, apply and share  Individual/ Group project or
industry information Group report
2.3 Update continuously relevant assignment
industry knowledge
3. Perform 3.1 Identify and explain the  Lecture  Demonstration
computer functions, general features  Group  Observation
operation and capabilities of both discussion  Interviews/
hardware and software  Tutorial or Questioning
3.2 Prepare and use appropriate Self pace
hardware and software
according to task
requirements
3.3 Use appropriate devices and
procedures to transfer files/
data
3.4 Produce accurate and
complete data according to
the requirements
3.5 Maintain computer system
4. Provide 5.1 Apply effective verbal and  Lecture  Demonstration
effective non-verbal communication  Role play  Observation
customer skills to respond to customer  Simulation  Interviews/
service needs Questioning
5.2 Provide prompt and quality
service to customer
5.3 Handle queries promptly and
correctly in line with
enterprise procedures
5.4 Handle customer complaints,
evaluation and
recommendations

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TR – Photography NC II