Page 11 - Ah But - Overcoming Objections

“WE HAVE OUR OWN IN-HOUSE R&D RESOURCE”
There’s a difference between experience and expertise. Unless you have a very large R&D department its unlikely you can call on the relevant scientific and technical resource to build a detailed picture of every client’s R&D activity.
“I’VE ALREADY TOLD THE CLIENT THEY’RE NOT ELIGIBLE – I DON’T WANT TO GO BACK ON THAT”
Tell them you’ve thought again – that you want to ensure they get everything they’re entitled to – and you’ve asked a specialist to review their activity. You’ll be working in the best interests of your client – and be seen to be very professional.
“WE DON’T KEEP TIME SHEETS, HOW CAN WE PROVE TO HMRC THAT TIME WAS SPENT ON THIS PROJECT?”
“IF WE ARE AUDITED BY HMRC AND HAVE TO RETURN MONEY WILL JUMPSTART ACCEPT LIABILITY?”
I’M AN ACCOUNTANT ...
We guarantee to defend all cases with HMRC. Our enquiry rate is less that 1%.
However, if claims are adjusted by HMRC we will adjust our invoice accordingly.
Jumpstart work with clients helping them to construct the relevant information that will support a claim.
Like the personal tax system, much of the information is based on trust. That is why the
daily contact and strong relationship between Jumpstart and HMRC is so invaluable for all parties.