Page 12 - Ah But - Overcoming Objections

“In order to undertake pilot production, we must shut down production, so can we claim for lost production?”
While you can’t unfortunately
claim for opportunity costs such as lost production, you can claim for staff time, raw materials, sub- contractors, software and utilities that went into the development and testing of the pilot products.
AND FINALLY....
Until we assess your likely eligible activity (and this assessment is free) we can’t give you an idea of fee. Someone who quotes you ‘X’% knowing little or nothing about your business will either:
• ensure their effort fits within the fee quoted;
• revise their quote upwards during the process;
• overcharge you if it turns out to be a small claim.
“Why can’t you just quote a price?”
Our approach is to claim everything you’re entitled to under the guidelines. Where there are areas open to interpretation, our long experience of HMRC means that we have a very good idea of their current thinking and what will be acceptable to them.
We would never jeopardise our good working relationship
with HMRC by over or under-claiming.
“If you’re so compliant, will you be too conservative?”