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Q&A:
WORD ON THE STREET
By Susan Bloom
Excerpt from tedMag (Dec. 2021)
ontractors rely on modern tools and technologies support. Everything we do starts and ends with the
to keep their operations moving, and they look to well-being of our craftspeople – they’re the last-mile
their distributors to keep them up to speed on the implementer of the build. We focus on safety, inventive
latest and greatest products in the market. Here, tooling, systems, robotics, installation techniques, quantity
CBill Mazzetti, senior vice president at Rosendin, surveying, and project controls that make their life easier,
discuss the features he looks for in new products, key and we’re happy to say that we’re seeing all of these are
product trends he is witnessing, and what he wants from trends in the industry. We also see an increased openness
their distributors when it comes to getting new product on the part of channel members to be of assistance; often
information: all we have to do is ask for specific help or insight from
our suppliers, partners, and employees and then fund and
Q: As you evaluate different new products, what key support it adequately.
features are you looking for and why?
Q: How do your distributors share information on new
Mazzetti: We don’t look for a “product” per se, but rather products with you, and do you find this to be effective?
a solution. The solutions we’re seeking and developing What do you want from them when it comes to getting
ourselves really address the next level in functionality and information about new products?
benefit, where that benefit addresses multiple needs and
solves multiple problems at the same time. Mazzetti: At Rosendin, strong innovation happens at the
manufacturer or key partner level based on our ask. That
Q: What interesting and/or specific new products or said, however, our distributors and other external partners
product trends are you seeing today? bring us everything from new ideas and iterative gains on
products to collaboration with their research teams on new
Mazzetti: We’re thrilled to see two vital improvements/ products and systems that we end up co-developing, so we
trends that require constant vigilance happening in our appreciate their involvement.
industry – jobsite safety and mental health/wellness
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