Page 12 - COVID-19 EN

Store Operations: Customer Service

Customer limit: Shopping bags:

• Some provinces have set a • Personal shopping bags must not be placed

customer/employee capacity limit per on the cash counter

square foot. Your Manager will inform • A bag should be provided to customers if

you if that is the case for your store. In all they want one

stores, physical distancing should be • Sanitize the space when customers remove

respected at all times their personal belongings

Greeter: Handling of merchandise:

• A greeter should be present at the • Customers will be encouraged to minimize

entrance during busy periods to ensure touching merchandise
that the quantity of customers in-store • Whenever possible, assist customers by

allows for social distancing of 2 meters helping them find their size or holding up
merchandise for them to view