Page 5 - Thyme - Simplified Customer Srvice Model_En
P. 5
MOTIVATE
GET YOUR M2B TO FEEL GOOD ABOUT
HERSELF BY MOTIVATING HER!
DO
• Get her to the fitting room so she can feel the great fit of our denim, bras, kits and more - this is where you sell her a combination
of the basics and fashion (what she needs and what she wants)
• Use other customers to help you sell in the fitting room - refer to your multiple customer selling video for tips!
• Keep adding to the fitting room until she says NO! As you breakaway to say hello to other customers, pick more items to show
her in the fitting room
• Refer her to the Maternity Checklist to ensure nothing is missing!
KPI IMPACTED: $PT
