Page 22 - Peak Period Planning Document-ENGLISH - 2019 - THYME_Neat
P. 22

PLANNING










                                                                                                               2 WEEKS PRIOR

                                                                                                               •   Make sure your store is ready and well-stocked;
                                                                                                                take note of any deadlines for online requisitions
                                                                                                                and place your orders beforehand – keep in
                                                                                                                mind that you must be well-stocked enough to
                                                                                                                accommodate the entire peak period.

                                                                                                               •   If you would like to open earlier, please
                PEAK PERIOD                                                                                     make sure to contact your DSM and mall
                                                                                                                administration to advise them of the change for
                COUNTDOWN                                                                                       that day, and ensure that you change your store
                                                                                                                hours for that day in StoreForce.

                                                                                                               •   Review Visual directives and develop an
                                                                                                                execution plan.
               TO REVIEW WITH YOUR DSM:                 TO REVIEW WITH YOUR TEAM:
                                                                                                               •  Start saving boxes to use as hanger boxes.
               •  Review your targets and goals.        •  The E.D.G.E.S. video.
                                                                                                               •   Check your Monthly Planning Calendar and
               •   Review schedules, zone charts, break   •   Gift  Cards and the sales opportunity             take note of important dates/events.
                 schedules, hourly targets, tasks and     they represent for the business.
                 events.
                                                        •   The  importance of signing customers
                                                          up for our e-mail & Bump Benefits
                                                          programs – they will be informed of all
                                                          our promotions before even entering the
                                                          store!
                  WATCH THE
                  E.D.G.E.S. VIDEO!                     •   How  to issue a gift receipt/e-receipt,
                                                          return policy and other procedures.
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