Page 23 - Peak Period Planning Document-ENGLISH - 2019 - THYME_Neat
P. 23

1 WEEK PRIOR                                                                              THE DAY BEFORE

                    •   Create a zoning chart and make sure that you   •   Your  back room should have been cleaned and   •   Make  sure best-sellers and key items are pre-
                      have the right coverage for the weekend. Factor   organized before the peak period.  Take time   steamed, placed on a rolling rack, and ready-to-
                      in the need for a replenishment team each    the week before to ensure it is clutter-free and   go out.
                      morning (and possibly evening as well!) and   that the product is easy to access—you do not
                      expect to have the steamer going all day, each   want your team to be wasting time and energy!   •   Stock and fill cash desk. Make sure there are
                      day.                                                                                     extra printer rolls, packaging, and bags. Have all
                                                                 •   Make sure the team is well-informed of your   POS details and coupon codes readily available.
                    •   Review the schedule to make sure it is optimal   plan of action.
                      — it is easier to cut back than be caught short-                                        •  Make sure to have change in your cash register.
                      staffed.                                   The team should be aware of:
                                                                                                              •   In StoreForce, create a break schedule and
                    •   Replenish gaps little by little each day to ensure                                     assign management to oversee certain areas of
                      you never have to replenish the entire store                                             the store.  Make sure to communicate the area
                      at the last minute- create a system to slowly                                            attribution based on the zone chart so the team
                      lift the replenishment in the store over 3 days                                          knows who their GO-TO person is during peak
                      prior to the peak period. Lift piles (but ensure                                         periods. [CLICK HERE TO VIEW THE DETAILS]
                      that you do not cover any signage!) and add
                      extra sizes into walls and racks while respecting                                       •   Make a replenishment plan: assign a
                      the visual standards of the store.  Refer to the                                         replenishment team of 2 people to be in charge
                      Merchandise Replenishment section of the         TARGETS          PROMOTIONS             of making replenishment throughout the store.
                      Shipment Organization document.                                                          Remember: the more products we have on the
                                                                                                               floor, the more we will sell!
                    •   Make sure all the capacity guidelines are
                      fulfilled.                                                                              •   Ensure Headsets are charges and ready to be
                                                                       PRODUCT           DRESS CODE            used.
                    •   Inspect marketing elements and prepare them   KNOWLEDGE
                      for installation.




                                                                       ZONING            PROCEDURES

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