Page 24 - Penningtons Shine Onboarding

Personalize

Every interaction
Personalize

is unique

We are empowered to provide customized experiences

that will exceed our customers’ expectations.

We ask questions that help us to truly understand and

to be willing to do things differently if it’s right for her.

We remove our biases in every situation so we can
demonstrate respect, empathy and openness with

every customer, every time.

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