Page 22 - Peak Period Planning Document-ENGLISHV2

PLANNING

2 WEEKS PRIOR

• Make sure your store is ready
and well-stocked; take note of any
deadlines for online requisitions and
place your orders beforehand – keep
in mind that you must be well-stocked
enough to accommodate the entire
peak period.
PEAK PERIOD • If you would like to open earlier,
CHECKLIST please make sure to contact your DSM
and mall administration to advise them
of the change for that day, and ensure
that you change your store hours for
that day in StoreForce.
TO REVIEW WITH YOUR DSM: TO REVIEW WITH YOUR TEAM:
• Review Visual directives and
• Review your targets and goals • The E.D.G.E. video develop and execution plan.

• Review schedules, zone charts, • Gift Cards and the sales • Start saving boxes to use as hanger
break schedules, hourly targets, opportunity they represent for boxes.
tasks and events. the business.

• The importance of signing
customers up for our e-mail
program – they will be informed
of all our promotions before even
WATCH THE entering the store!
E.D.G.E. VIDEO!
• How to issue a gift receipt/e-
receipt, return policy and other
procedures