Page 23 - Peak Period Planning Document-ENGLISHV2

1 WEEK PRIOR
• Create a zoning chart and make sure
that you have the right coverage for
the weekend. Factor in the need for
a replenishment team each morning
(and possibly evening as well!) and
expect to have the steamer going all
day, each day.
• Review the schedule to make sure
it is optimal — it is easier to cut back
than be caught short-staffed.
• Replenish gaps little by little each
day to ensure you never have to
replenish the entire store at the last
minute- create a system to slowly lift
the replenishment in the store over
3 days prior to the event. Lift piles
(but ensure that you do not cover
any signage!) and add extra sizes into
walls and racks while respecting the
visual standards of the store. Refer
to the Merchandise Replenishment
section of the Peak Period Planner.
• Make sure all the capacity guidelines
are fulfilled.
• Inspect marketing elements and
prepare them for installation.
THE DAY BEFORE
• Your back room should have been • Make sure best-sellers and key
cleaned and organized before the items are pre-steamed, placed on a
peak period. Take time the week rolling rack, and ready-to-go out.
before to ensure it is clutter-free and
that the product is easy to access— • Stock and fill cash desk. Make sure
you do not want your team to be there are extra printer rolls, packaging,
wasting time and energy! and bags. Have all POS details and
coupon codes readily available.
• Make sure the team is well-informed
of your plan of action. The team • Make sure to have change in your
should be aware of: cash register.
• In StoreForce, create a break
schedule and assign management
to oversee certain areas of the store
(ex: SM on the floor; ASM at the cash;
TL at the fitting rooms). Make sure
to communicate the area attribution
based on the StoreForce zone chart
TARGETS PROMOTIONS so the team knows who their GO-TO
person is during peak periods.
• Make a replenishment plan: assign
a replenishment team of 2 people to
PRODUCT DRESS CODE be in charge of making replenishment
KNOWLEDGE throughout the store. Remember: the
more products we have on the floor,
the more we will sell!
ZONING PROCEDURES
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