Page 24 - Peak Period Planning Document-ENGLISHV2

PLANNING

PEAK PERIOD BEST
CHECKLIST PRACTICES

• Use a line-buster to expedite the
THE DAY line, remove hangers and pre-fold
OF... FOCUS purchases, entertain customers,
reinforce the shopping experience, and
sign up customers to receive our e-mail
program.

• Morning: Set the tone, • Open 15-30 minutes earlier and stay
communicate the plan and open 15-30 minutes later than posted
AFTER expectations, and get the team ready to maximize sales opportunities.
CLOSING for the day!
• Bring in your team early each day to
• Afternoon: Keep the task and replenish the store.
momentum going! Celebrate wins,
cheerlead opportunities, and coach • The SFL should NEVER be behind
• You must do a bank deposit. misses! the cash.

• Install marketing elements. • Evening: Debrief the team –
make sure to thank and congratulate
• Complete the floor the team individually and be sure to
replenishment and empty the back share the results with everyone!
room as much as possible (while still
maintaining the visual standards of the
store!).

• Stock and fill the cash desk.