Page 21 - Peak Period Planning Document-ENGLISH - 2019_Neat

SCHEDULING
BEST PRACTICES

STOREFORCE BEST PRACTICES
• Reflect traffic trends • Recognize successful teams as it relates to
StoreForce can help by generating a personalized segment success
schedule that suits your store in order to: • Accommodate peak periods of the • Organize employees so that your people are in the
day and week right place at the right time

• Management team members must not take weekends off during • Ensure that you have all your staff’s availabilities by no later than !
blackout weeks. one month prior to your peak period. The schedules should be done
[CLICK HERE TO VIEW THE VACATION PLANNING CALENDAR]. in StoreForce and approved two weeks prior to the dates.
PLANNING TIPS
Lieu days for stat holiday in December must be taken by the end - When assigning non-
of January of the same fiscal year. • Start planning ahead for your staffing needs! Take into selling (tasking) shifts,
consideration what your recommended coverage is according to choose the correct
StoreForce in order to determine the number of associates to keep activity in SF, so it
• Peak Periods and High Traffic Segments should be assigned to after your peak period has ended. doesn’t affect selling.
Store Managers or Assistant Store Managers, since they have the
most experience driving sales and leading a team to green. - Enter non-selling tasks
Store Audit for Peak: PRIOR to generating
1. Use Schedule Statistics Report to assist with schedule building. the schedule.
• During the day, make rotations in your team to keep the energy
going. For example, working the fitting room all day can become 2. Be sure that the availability for both new and existing staff are - Print the Gantt daily for
tedious—make sure to keep your team’s momentum going by current and up-to-date in StoreForce. clear communication
assigning them new tasks and positions throughout the day. and overview of zoning
3. Be sure that qualifications have been updated for each employee
in StoreForce.

21