Page 22 - Peak Period Planning Document-ENGLISH - 2019_Neat
P. 22

PLANNING









                                                                                                            2 WEEKS PRIOR

                                                                                                            •   Make sure your store is ready and well-stocked;
                                                                                                              take note of any deadlines for online requisitions
                                                                                                              and place your orders beforehand – keep in
                                                                                                              mind that you must be well-stocked enough to
                                                                                                              accommodate the entire peak period.

                                                                                                            •   If you would like to open earlier, please
             PEAK PERIOD                                                                                      make sure to contact your DSM and mall
                                                                                                              administration to advise them of the change for
             COUNTDOWN                                                                                        that day, and ensure that you change your store
                                                                                                              hours for that day in StoreForce.

                                                                                                            •   Review Visual directives and develop an
                                                                                                              execution plan.
            TO REVIEW WITH YOUR DSM:                  TO REVIEW WITH YOUR TEAM:
                                                                                                            •  Start saving boxes to use as hanger boxes.
            •  Review your targets and goals.         •  The E.D.G.E.S. video.
                                                                                                            •   Check your Monthly Planning Calendar and
            •   Review schedules, zone charts, break   •   Gift  Cards and the sales opportunity              take note of important dates/events.
              schedules, hourly targets, tasks and     they represent for the business.
              events.
                                                      •   The  importance of signing customers
                                                       up for our e-mail program – they will be
                                                       informed of all our promotions before
                                                       even entering the store!

               WATCH THE                              •   How  to issue a gift receipt/e-receipt,
               E.D.G.E.S. VIDEO!                       return policy and other procedures.
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