Page 4 - Thyme - Simplified Customer Srvice Model_En
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EDUCATE





                          THROUGHOUT THE M2Bs JOURNEY, WE NEED
                          TO EDUCATE HER



                             ASK

                             •  If she already has our Bumpfie App - if not, get her to download it
                                 now and see the great info!




                             DO

                             •  Use the Maternity Checklist to satisfy her needs depending on her

                                 trimester
                             •  Reference your Product Knowledge to educate her on the features

                                 and benefits of our product
                             •  Show her the nursing and intimates selection in store







                  KPI IMPACTED: $PT
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