Page 107 - Delivering Authentic Customer Experiences

Bonus Resources

As promised, I have a selection of useful resources that
accompany this book. Amassed over 25 years in the service sector,
they are designed to help you continue to review and reflect on
your business practices and develop authentic services that your
customers will want to experience time and again. You can access
them by emailing 7principles@jackyleonard.co.uk and requesting
the ACE Bonus Resources.

Workshops and presentations

If you prefer a more personal interaction, contact me on
7principles@jackyleonard.co.uk to arrange a complimentary, no
obligation consultation and find out how I could help you create a
loyal client base, who love what you do, can’t wait to tell their
friends and family, and are happy to steer new clients to your
business rather than to the competition.

All the best

Jacky

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