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From Symptom Checker to API – Infermedica develops AI tools for triage and preliminary medical diagnosis
to guide every patient to the right care. Infermedica tackles the problem of inappropriate use of medical services
and misdiagnosis, providing insurance and telemedicine companies, hospitals, and health systems with a set of
advanced preliminary diagnosis and triage tools. They provide four different products: Symptom Checker, Call
Center Triage, Emergency Room Triage, and Infermedica API. The goal is to improve customers' performance,
increase healthcare accessibility, and reduce costs. To date, Infermedica's tools have been used by over 7 million
users worldwide, and by more than 50 companies, including Allianz Worldwide Partners, Microsoft, Global Excel,
Médis, PZU Zdrowie, or Everyday Health. The company uses artificial intelligence and machine learning to assess
symptoms and find patterns in data. Thanks to algorithms, Infermedica gets smarter over time. Additionally, the
team of physicians verifies every piece of information that is added to the medical database to ensure that
patients get safe and reliable recommendations. To date, physicians involved in the project have spent over
30,000 hours on reviews.

Infermedica’s core product is the symptom checker, which allows patients to take part in a preliminary diagnostic
interview. The AI suggests the most suitable action to take in a given case. Depending on the severity of the
symptoms, the recommendation might be to see or call a doctor, self-care treatment, or a visit to an emergency
department. Infermedica assists patients in making the best decisions regarding their symptoms, and at the
same time allows healthcare companies to save money by making sure patients use the right services to treat
their health issues.

The WHO estimates that by 2030, there will be a shortage of nearly 10 million healthcare workers globally. That
creates a demand for solutions ready to optimize patient flow to provide care to all in need adequately
by directing them to the right venue of care.

Michał Urbanowicz Maciej Malenda
Social media Website Catalog
Communication & Event Manager Head of Partnerships
michal.urbanowicz@infermedica.co maciej.malenda@infermedica.com
m +48 601 673 727 +48 506 331 194