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Developing Frontline Leaders (DFL)                                                                                        Open Registration Program







                                                    This highly practical program builds and deepens critical people manager skills through a
      Course Overview                               variety of experiential learning activities designed to develop effective coaching, feedback,
                                                    and performance management skills.


                                                   •   Learn the mindset and practices needed to be an effective People Manager.
                                                   •   Develop coaching skills to enhance employees ability to self-assess and close

                                                       performance gaps.
      Learning Outcomes                            •   Gain confidence delivering feedback and holding difficult conversations.

                                                   •   Learn a simple and effective communication model to build trust, credibility and team
                                                       empowerment.
                                                   •   Understand the importance of continuous development and improvement for leaders.


      Target Audience                              Bands 4-8 People Managers with up to 2 years of management experience


      Duration & Format                            2-day classroom (Virtual option coming soon)


      Languages                                    English, Spanish, German, Chinese, Italian, French


      Cost                                         No charge for 2020

                                                   USA and Canada: via the Learning Management System (LMS)
                                                   EMEA (excluding Germany): via the Learning Management System (LMS)
      Registration
                                                   Germany only: via the Learning Management System (LMS)
                                                   APAC and LATAM: Contact your local Talent Partner



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