Page 131 - 100 Great Business Ideas: From Leading Companies Around the World (100 Great Ideas)

• Avoid being tempted to focus too heavily on automation—this

can be unpopular and deprive your business of the “human
factor.”

• Create contingency plans should the BPR have unintended

consequences.

• Avoid common BPR pitfalls, such as problems with managerial

incompetence, lack of support, and offloading the entire
restructuring process to the IT department.

• Do not create unrealistic expectations—be practical about what

BPR can accomplish.

124 • 100 GREAT BUSINESS IDEAS