Page 15 - CZS Employee Handbook
P. 15
Section 3
General Workplace
All employees are required to maintain a comfortable and inviting
environment for themselves, follow team members, and zoo visitors.
Mobile Devices in the Workplace The Society If there is a need to have a personal mobile phone
while on duty for personal emergency or medical reasons,
recognizes that mobile phones and other mobile devices such requests may be submitted to the Vice President
have become a primary form of communication, infor- of Human Resources for consideration and approval.
mation, connectivity, and work-life management for the Approved exceptions will be communicated to you and
public at large. Mobile devices in the workplace can serve your manager, and a record is maintained on file with the
as an effective, modern tool for communication, but they Human Resources Department. The Society reserves the
can also be disruptive, negatively impact productivity and right to require a doctor’s note to verify such need. See
customer service, impact safety, and cause other problems the Society’s Mobile Communications Device policy for
if not properly managed. additional details and information.
Certain employees are required as part of their job to
carry a mobile phone for business reasons and to be avail- Social Media The Society encourages employee inter-
able 24/7. Senior managers are permitted to carry a mobile
phone during working hours for business-related reasons. action in online communities, such as Facebook, Twitter,
If not required to carry a mobile phone, phone-related LinkedIn, Instagram, and YouTube, as a means of pro-
expenses are not reimbursable. moting communications with the general public and other
All other employees may use their personal mobile de- community stakeholders about the Chicago Zoological
vice only during nonworking hours, including lunches and Society. In general, the Society expects employees to exer-
breaks, and never in a public area or anywhere in view of cise discretion and good judgment and to be professional
the public. This includes using a mobile phone while in the in terms of what you post in social media if your affiliation
park, even while off duty. Employees should keep in mind with the Society is known, identified, or presumed.
that guests do not know whether you are on duty or off You may never represent, through words or unau-
duty. Violating these guidelines subjects the employee to thorized use of the Society’s logos or other copyrighted
disciplinary action, and in addition, your personal mobile materials, that you are communicating as a representative
phone may be confiscated by any manager and delivered or expressing the views of the Society or do anything
that might reasonably create an impression that you are
to the Society’s Police Department, where it can be communicating on behalf of or as a spokesperson for the
picked up at the end of your shift. All mobile phones Society unless you are an authorized official spokesperson.
Staff are also prohibited from taking photos of employees
are generally to be kept out of sight and set on vibrate in uniform or in the workplace unless photography for the
or silent mode while in the workplace. Society is a part of one’s official job duties.
Staff are prohibited from communicating any material
that violates the Society’s policies regarding discrimination,
retaliation, or harassment; that advocates physical violence
or unlawful conduct; that is unlawful (such as hate speech);
or that violates other Society policies. Such activities
could result in legal liability, as well as have disciplinary
consequences.
It is critical that all staff members abide by copyright
and intellectual property laws by ensuring that they have
advance written permission to post, use, or reproduce any
SECTION 3: General Workplace 13
