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SVMIC Risk Basics: Radiology
The rapid expansion of services, globalization of healthcare, and the
imbalance between workload and workforce are a few of the factors that
may threaten the standards of health services, as well as patient safety.
There is a rising demand for radiologists and 24/7 services.
Time, or a lack thereof, is often cited by radiologists as an obstacle
to both attention to detail and communication. Workload volume for
radiologists has significantly increased. According to Organization for
Economic Co-operation and Development (OECD) data, between 2005
and 2016, the average number of CT examinations per 1,000 people in the
United States rose from 195 to 254. And the average number of studies
that a radiologist currently reviews per minute has increased sevenfold
from 1999 to 2010. Fatigue, “inattention blindness”, and physician burnout
5
are common among radiologists.
Key Challenge #1: Communication
Decades of studies indicate that as much as 80 percent of malpractice
suits included a component or allegation of communication error in
all specialties including radiology. Most professional liability carriers
consistently recognize that communication error is a frequent subsidiary
contributing factor in most radiology claims.
The radiologist would prefer that his or her duty ends once a radiographic
interpretation is dictated, such is not the case. Courts have extended
the radiologist’s duty to communicate far beyond the rendering of their
written report. The courts have consistently ruled that the communication
of radiologic results to the referring provider and/or patient is just as
important as identifying the abnormal findings.
5 “Interpretive Error in Radiology,” AJR:208, April 2017.
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