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SVMIC Risk Basics: Radiology


            The rapid expansion of services, globalization of healthcare, and the

            imbalance between workload and workforce are a few of the factors that
            may threaten the standards of health services, as well as patient safety.

            There is a rising demand for radiologists and 24/7 services.



            Time, or a lack thereof, is often cited by radiologists as an obstacle
            to both attention to detail and communication. Workload volume for

            radiologists has significantly increased. According to Organization for
            Economic Co-operation and Development (OECD) data, between 2005

            and 2016, the average number of CT examinations per 1,000 people in the
            United States rose from 195 to 254. And the average number of studies

            that a radiologist currently reviews per minute has increased sevenfold
            from 1999 to 2010.  Fatigue, “inattention blindness”, and physician burnout
                                    5
            are common among radiologists.







                          Key Challenge #1: Communication


            Decades of studies indicate that as much as 80 percent of malpractice

            suits included a component or allegation of communication error in
            all specialties including radiology. Most professional liability carriers

            consistently recognize that communication error is a frequent subsidiary
            contributing factor in most radiology claims.



            The radiologist would prefer that his or her duty ends once a radiographic

            interpretation is dictated, such is not the case. Courts have extended
            the radiologist’s duty to communicate far beyond the rendering of their

            written report. The courts have consistently ruled that the communication
            of radiologic results to the referring provider and/or patient is just as

            important as identifying the abnormal findings.





            5      “Interpretive Error in Radiology,” AJR:208, April 2017.

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