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SVMIC Risk Basics: Surgical Practice
issues, 33 percent were the result of untimely or delayed
documentation while 47 percent were related to inadequate or
omitted documentation. The remaining categories include
illegible documentation, EHR issues, erroneous
documentation, apparent alterations, and inappropriate
documentation.
Untimely documentation creates problems with defensibility
because the physician’s memory of an event that happened
days, or even weeks, prior to the documentation of it may
interfere with the accuracy of the written words and attempts
to “catch up” often result in brief, incomplete, or “cookie-cutter”
notes. If there was an intervening event prior to the completion
of the notes, all of the documentation completed after the
intervening event is made to look “self-serving” by the plaintiff.
In addition to untimely documentation, inadequate or omitted
documentation was seen in 47 percent of the claims reviewed.
Examples of inadequate documentation include:
Incomplete preoperative patient histories
Insufficient information to outline treatment rationale or
surgical decisions
Sparse/lacking documentation of the informed consent
process
Most often, there was a failure to completely document the
extent and details of a physical examination or history,
discharge instructions, and telephone calls (with patients,
physicians, nurses, etc). Every clinical encounter should
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