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SVMIC Risk Basics: Surgical Practice


                   issues, 33 percent were the result of untimely or delayed

                   documentation while 47 percent were related to inadequate or
                   omitted documentation. The remaining categories include

                   illegible documentation, EHR issues, erroneous

                   documentation, apparent alterations, and inappropriate
                   documentation.



                   Untimely documentation creates problems with defensibility

                   because the physician’s memory of an event that happened
                   days, or even weeks, prior to the documentation of it may

                   interfere with the accuracy of the written words and attempts

                   to “catch up” often result in brief, incomplete, or “cookie-cutter”
                   notes. If there was an intervening event prior to the completion

                   of the notes, all of the documentation completed after the
                   intervening event is made to look “self-serving” by the plaintiff.



                   In addition to untimely documentation, inadequate or omitted

                   documentation was seen in 47 percent of the claims reviewed.
                   Examples of inadequate documentation include:



                         Incomplete preoperative patient histories


                         Insufficient information to outline treatment rationale or
                          surgical decisions


                         Sparse/lacking documentation of the informed consent

                          process


                   Most often, there was a failure to completely document the

                   extent and details of a physical examination or history,

                   discharge instructions, and telephone calls (with patients,
                   physicians, nurses, etc). Every clinical encounter should





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