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SVMIC Risk Basics: Surgical Practice
CASE STUDY
A physician, over the course of several office visits,
incorrectly carried over erroneous documentation
suggesting a positive study for an enlarging lung mass,
which was the basis for a lobectomy. The post-op
pathology report revealed no such cancer. During the
deposition, the physician admitted to the documentation
errors that were the result of the copy and paste function
of the EHR system. While the physician’s failure to review
the study prior to taking the patient into surgery was
difficult to defend, the documentation errors called the
entire record, as well as the physician’s credibility, into
question.
In addition to preserving the record for continuity of care, your
documentation becomes a crucial component in defending
allegations of negligence. The record will usually take
precedence over memory of past events and is generally held
to be more objective and unbiased than your testimony since it
is written when your only obligation is to record the facts.
Systems
Systems issues, the third area of risk, were a factor in 18
percent of the paid surgical claims. Effective systems are the
bedrock of ensuring consistent physician and staff
performance. They help reduce adverse events and claims by
decreasing reliance on memory or informal mechanisms.
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