Page 19 - 2020 Risk Reduction Series Effective Systems_Part 1_Flipbook

SVMIC Risk Reduction Series: Effective Systems

Electronic Health Record (EHR)

EHRs usually have ordering functions, reporting functions,
and/or tickler systems that track missed or canceled patient

appointments, missed test results, and/or referral reports.
Often, these systems will have additional opportunities to

ensure tracking is accomplished. For example, an EHR with
the capability to run reports of overdue results or outstanding

items can be used to identify any missed follow-up. In order for
the EHR system to effectively function, it is recommended the

practice develop follow-up, tickler, and tracking policies and
procedures, as well as ensure the tracking system will close the

loop (from physician order to patient receipt of results).

At SVMIC, we have identified some pitfalls unique to tracking
and system failures when utilizing EHRs.

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