Page 23 - 2020 Risk Reduction Series Effective Systems_Part 1_Flipbook

SVMIC Risk Reduction Series: Effective Systems

the tests for which no results have been received appear in a

different color font or are highlighted for easy identification.

Another method allows the staff to run a query to obtain a
report of ordered tests that have not yet been received. When

the query is run, the staff is then responsible for investigating the
list to determine if the test was completed or if the patient failed

to appear for the ordered tests.

Some choose to continue utilizing a paper method such as a

log or tickler file to track labs, diagnostic tests, referrals, and
appointments that are not being electronically tracked. This

is especially important if the EHR does not interface with all
testing facilities.

If you decide to utilize an electronic tracking system, successful

implementation requires that you work closely with your EHR
vendor to ensure that the key elements of the tracking process

are incorporated.

Paper Records

Although the vast majority of healthcare providers utilize EHR,
the lack of interoperability requires handling paper records on
a daily basis. Lab and imaging results, consultant reports, after-

hours calls, etc. often are relayed to providers via paper and

need to make their way into the EHR.

• Data affecting clinical decision support components

should be manually entered into those fields.

• Tests or reports should be reviewed, dated, and initialed

by the provider and his/her patient notified of results
(including any follow-up instructions) before they are

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