Page 25 - 2020 Risk Reduction Series Effective Systems_Part 1_Flipbook

SVMIC Risk Reduction Series: Effective Systems

concerned about the bottom line than correcting a flawed

system.

Types of Paper Tracking Systems

Log Book
Logs may be kept of every test/referral that is

ordered on a patient. The log should include an
area for the patient’s name, date, the test/

referral ordered, whether the results have been
received, and whether the patient has been

notified. When the hard copy report on a test or referral is
received in the office, it should be date stamped and so

indicated on the log.

The report should then be matched with the chart or record and

presented to the physician for review. If received electronically,

the result should be tasked to the physician for review. The
physician should date and sign the report after the review and
document any action taken thereafter.

If a report on a test or referral does not come back within the

expected timeframe (usually within a few days of the order),
then an inquiry should be made and the physician notified.

Patients should be notified of all test and referral results, and
this notification should be documented on the log.

Tickler File
Typically, in practices utilizing this type of

tracking system, an expandable folder is

created for each future day, week, or month
(depending on the size of the practice and
the number of tests/referrals ordered).

Page 25