Page 10 - 2022 Risk Basics - Systems
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SVMIC Risk Basics: Systems
Errors in medical decision-making are often a result of many factors
including faulty data gathering, incomplete synthesis of data, failure to
consider differential diagnoses, and defective systems and processes.
This course will examine case studies where systems and processes
contributed to patient harm. All names mentioned within the case studies
have been changed.
The objective is to design systems and processes to ensure that they
reliably close the loop between the ordering of tests or specialty referrals
and the return of that information back to the provider who ordered it
and ultimately to the patient. Effective systems can help reduce adverse
events and claims by decreasing reliance on memory or informal
mechanisms.
This course will also examine various systems issues associated with
SVMIC claims resulting in a paid loss. The following graph represents
office-based paid claims (non-surgical) for the past ten years.
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