Page 22 - May 2020

announced partial terminal closures as airport continues to assist in COVID-19 public health response

As the Calgary Airport Authority continues to work with public health agencies and airlines to facilitate the
safe passage of people to their homes in Canada and abroad, we are taking actions to sustain critical

infrastructure through the weeks and months ahead.

“We are now facing the stark reality that many parts of the aviation sector, including airports, require drastic
cost-cutting measures and external support to remain viable,” said Bob Sartor, President and CEO, The Calgary

Airport Authority. “Grounded aircraft are being parked on our aprons, taxiways, and a runway, thousands of
aviation-related jobs have dissipated; in-terminal businesses are closing; and it’s unknown when air travel will

rebound.”

Beginning March 31 at 12:01 a.m. we began consolidating our terminal operations to adjust to declining
passenger volumes. All decisions regarding our operations, both in terminal and airside, ensure the continued

safety and security of our guests, staff and partners:

 All domestic departures/arrivals will operate from Concourse B & C. Concourse A will be closed.
 Consolidate domestic check-in areas, bag drop and baggage carousel operations.

 All international and U.S. arrivals will continue to arrive in the International Terminal Building.

 U.S. departures will continue to operate in the International Terminal Building in Concourse E, but pre-
board screening and United States Customs and Border Protection hours may be reduced.

 All international departures will check-in in the International Terminal building, but guests will go through
pre-board screening at Concourse C. Guests will depart from gates D70/71, however the main Concourse

D will be closed.

 Connecting passengers may experience changes in how they move between flights, including security
screening and limited YYC Link shuttle service.

 Parkade 1 long-term and short-term parking remains open. Parkade 2 long-term is closed, but short-term
parking is still available.

YYC is anticipating the following impacts as a result of the dramatic passenger volume decreases and flight

cancellations should COVID-19 continue as predicted:
 Passenger volumes are expected to decline by more than 90 per cent between March and June 2020, and

approximately 60 per cent over the entire year (compared to 2019 volumes)