Page 3 - Bulldog Security Newsletter_January 2021

bulldog climbs

to #3 DEALER

In 2018, Bulldog was the #7 ADT Dealer in
the U.S. By the end of 2019, we climbed to
#5 and we have not looked back. Today,
Bulldog sits in the top three ADT Dealers
in the country, having secured the #3 slot CUSTOMER VOICES
in 2020. But we won’t sit idle. Bulldog has
plans in the works to further expand and
diversify which should position us nicely to ONLINE REPUTATION & REVIEWS
take over the #2 slot in the next 1-2 years!
Bulldog began focusing on reputation management in 2018 with the launch of the
Bulldog is seen as a leader among the Ask Campaign, where we began asking our customers for online feedback of their
Dealers. In fact, ADT invited Luke back experience. At the time, we had 3.0 rating on Google and a 2.0 rating on the Better
to serve another term on the ADT Dealer Business Bureau (BBB). Today, Bulldog has a 4.5 rating on Google with 1,165 customer
Council where he has a voice in shaping reviews, and a 4.3 on the BBB with 107 customer reviews. In 2020, 600+ Bulldog
the future of the program. customers wrote 5-star testimonials raving about our services. So why all the love?

DID YOU KNOW? We started to LISTEN to our customers. We began tracking, analyzing and acting on
their feedback which allowed us to react and adjust in real-time. We worked together.
Sales, Installation, Marketing and Customer Service acted as a cohesive team to
ensure each customer had a personalized, professional experience at every point in
In 2020, Bulldog their journey. We streamlined processes, we created lanes in customer service, and
helped protect designed new creative assets to further enhance their experience.

7,854 families This is a victory for everyone at Bulldog. Thank you for sincerely caring about our
customer’s safety and for making them feel comfortable at every turn. Your passion,
support and hard work are what got us here and we are so very grateful for the level
of care you show our customers.

Second Consecutive Year awarded

BBB Award of Excellence

For the second year in a row, Bulldog has been the recipient of the Better Business
Bureau’s Award of Excellence. This coveted and exclusive award is given to BBB Accredited
companies that maintain a superior commitment to ethics, overall excellence and quality in
the workplace.
To be recognized by the BBB in this capacity gives us a competitive advantage that sets us
apart in our local communities. This distinction tells prospects, customers and partners that
we are a brand that is worthy of their trust. It’s our hope that this award also instills further
confidence in all of you that we strive for honesty, transparency and integrity in everything
we do. THAT is the Bulldog way.
Receiving this award is another testament to all of you. Thank you to all of you for consistently
upholding the Bulldog standard and making this award possible.

www.bulldogsecurityservice.com