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Table of Contents
Table of Contents

1 What it takes to have a good call? ......................................... 4
2 Can you give me some key factors in opening a call ...... 6

3 I can barely hear you .................................................................. 8

4 A call back is really nothing to sneeze at .......................... 10
5 I don’t want to be against the clock .................................... 12

6 Let us help you with this. ........................................................ 14
7 Let’s just recap what we’ve discussed ................................ 16

8 Let’s run through the secrets of a good presentation .. 18
9 I learned a lot about transitions!. ......................................... 20

10 Do you want to know their culture? ................................... 22
11 Is there any exception to the rule? ...................................... 24

12 Could give me some pointers on how to emphasize
key ideas in the presentation? .............................................. 26

13 The director never fails to get me to listen whenever
he holds talks .............................................................................. 28
14 I love the way you mixed and matched the colors ........ 30

15 I might include a flow chart to show the processes
involved in the survey .............................................................. 32

16 Body language can certainly assist in or hinder you
from making a deal ................................................................... 34
17 We need to be fancy. I want a style of
communication that bridges generation gap ................. 36

18 Let’s get down to brass tacks and begin talking
about the recommendation .................................................. 38
19 Maybe you could try thinking of possible
questions beforehand .............................................................. 40
20 Indeed, the host is unmistakably intellectual ................. 42