Page 100 - 2021 Costello's Ace - Give No Ground - 2021 Strategic Planning
P. 100
Costello’s Core Values
Integrity Community
-Reliability, respond to all staffs People -Get all stores involved in
emails and phone calls quickly -Increase employee engagement holiday/seasonal events for kids
scores through identifying
-Honest communication and challenge areas and taking action (Letters to Santa, make a Valentine’s
Day card, sidewalk chalk art)
realistic expectations -Additional store events to benefit
-Recruit top talent, talent
-Highlight company policies on retention, and succession charities (like guess the pumpkin
MP calls, in daily and/or weekly planning weight…Guess how many nails are in
communication this bucket, etc)
Respect
Problem Solvers
-Open door policy, in stores and -Challenge leaders to think
with support staff outside the box
-Recognize staff's
accomplishments through phone -Work together as a team to
overcome obstacles
calls and shout outs in weekly -Assist staff to tackle issues in
newsletter
-Provide crisiticm constructively their stores not ignore them
250 – 75 – 25
