Page 15 - FCA Diamond Point June 23_edits
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FROM THE FIELD
DEFENSE FINANCE AND ACCOUNTING SERVICES NEWS
Customer Service Information
How can we help you?
Below are some of the most common links to questions we receive, click inside the box to be
redirected to the relevant page for the information.
Military Income/Employment Verification Civilian Income/Employment Verification
Income Withholding Orders
Child/Spousal Support
Military Pay Tables Civilian Pay Tables
Freedom of Information Act Congressional/Legislative Inquiries
For relevant information on specific pay areas, select one of the links below. The links will take you to the home
page for these pay areas.
Air Force, Space Force, Air Force Reserve and Air National Guard Customer Contact Number
Air Force, Space Force, Air Force Reserve and Air National actively serving members of the Air
Force, Space Force, Air National Guard and Air Force Reserve can now contact the Total Force
Service Center (TFSC) for 24/7 support for Military Pay via phone at 1-800-525-0102 or submit a
myFSS ticket. Services include inquiries related to military pay benefits, entitlements, and
Secondary Dependency claims. Additionally, all actively serving, and separated or retired
members can call the TFSC to request a W-2 reissue from 2019 to present.
Customer Service
HOURS OF
PHONE NUMBERS
OPERATION
Military Pay - Army/Navy/Marines 888-332-7411, option 4, then option 3 8 a.m. to 5 p.m. ET
Military Pay - Air Force 800-525-0102 All hours
Travel Pay 888-332-7411, option 4, then option 1 8 a.m. to 5 p.m. ET
Retired Military and Annuitant Pay 888-332-7411, option 4, then option 2 8 a.m. to 5 p.m. ET
Self Service Options 888-332-7411, option 1 All hours
Report the Death of a Military Retiree 888-332-7411, option 2 8 a.m. to 5 p.m. ET
Garnishments 888-332-7411, option 3 8 a.m. to 5 p.m. ET
Pay Inquiries Military | Civilian
Debts (Retiree; Annuitant; Military and 888-332-7411, option 4 8 a.m. to 5 p.m. ET
Travel pay)
myPay Assistance 13 8 a.m. to 5 p.m. ET
888-332-7411, option 5
Affordable Care Act Questions 888-332-7411, option 6 8 a.m. to 5 p.m. ET
