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Private Draft QVM - Quality, Value, and Metrics

John S. Dzienkowski, The Future of Big Law: Alternative Legal Service Providers to Corporate
Clients, 82 FORDHAM L. REV. 2995 (2014).

Leslie C. Levin, The Monopoly Myth and Other Tales About the Superiority of Lawyers, 82 FORDHAM
L. REV. 2611 (2014).

John O. McGinnis & Russell G. Pearce, The Great Disruption: How Machine Intelligence Will
Transform the Role of Lawyers in the Delivery of Legal Services, 82 FORDHAM L. REV. 3041 (2014).

Laurel A. Rigertas, The Legal Profession’s Monopoly: Failing to Protect Consumers, 82 FORDHAM L.
REV. 2683 (2014).

Sophie Harnay & Camille Chaserant, Self-Regulation of the Legal Profession and Quality in the
Market for Legal Services: an Economic Analysis of Lawyers’ Reputation, 39 EUR. J. OF L. AND ECON.
431, 431-449 (April 2015).

Videos

5 E-Billing Metrics Your Law Firm Should Be Tracking Webvent

Bidding for work: Procurement and Bidding Manager-Two sides of the
same coin?

Buying the Law Video

CLOC 2017 - Day 1 - Richard Susskind Talk CLOC (Corporate Legal Operations
Consortium)
How GlaxoSmithKline Changed The Way It Buys Legal Services

In-House Counsel Panel: Law Firms Gamble with High Fees Bloomberg Law

Law and technology: impedance mismatch Linux.conf.au 2016 -- Geelong,
Australia
Law Firms 'Can't Have It Both Ways' Bloomberg Law

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