Page 76 - Final QVM 27 PDF_Neat
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Private Draft QVM - Quality, Value, and Metrics
Vegas-Wont-be-Staying-in-Vegas
Mary O’Carroll of Google discusses her CLOC takeaways:
http://www.corpcounsel.com/id=1202786364991/Head-of-Legal-Ops-at-Google-Shares-Her-
2017-CLOC-Institute-Closing-Remarks
[As of this posting, ACC’s Legal Ops Conference had just concluded and there wasn’t any posting of
takeaways yet, but there likely will be soon - SH (June 2017)]
Other articles of interest on a variety of ops topics:
Unless you Ask: Get more from external relationships (ACC Primer)
https://www.acc.com/legalresources/resource.cfm?show=1432511
How to Formally Evaluate Outside Counsel Performance … (ACC Value Challenge Resource)
https://www.acc.com/legalresources/resource.cfm?show=709546
Coverage of Liberty Mutual’s Legal Ops transformation: In the ACC Docket:
https://www.acc.com/docket/articles/gc-and-clo-spotlight-liberty-
mutual.cfm/?_ga=2.87400664.1104257506.1497367011-1628381293.1494236391
In law.com and Corporate Counsel: http://www.law.com/sites/almstaff/2017/06/01/inside-
liberty-mutuals-legal-tech-transformation/
How to Build the Foundation of Your Legal Operations Team the Right Way: Thomson Reuters:
(Note there are additional links to resources from TR on this page.)
https://www.slideshare.net/IngridFazio/how-to-build-foundation-of-legal-dept-
wps0414861216-71059876
Corporate Counsel cover story focused on the use of data by clients to drive their decisions and
outsourcing: http://media.wix.com/ugd/0a3e01_307f125523f34cfe870ace2a22dff49c.pdf
On Microsoft and Cisco’s AI Contract Management AI programs:
http://www.law.com/sites/almstaff/2017/05/16/microsoft-and-cisco-test-the-waters-with-
aicontract-management-pilot-programs/
Organizational Effectiveness: …. Developing a World Class Legal Department (Huron Legal)
https://www.acc.com/legalresources/resource.cfm?show=1288208
Putting People and Process Back into Tech – featuring Lucy Bassli of Microsoft
http://www.law.com/sites/almstaff/2017/05/10/putting-the-people-and-process-back-
intocontract-management/
Law Firms and Law Departments: transparency and sharing metrics
http://www.legaltechnews.com/id=1202786865153/Speaking-the-Same-Language-Leaders-
From-Big-Law-Make-the-Case-for-Metric-Sharing
75
Vegas-Wont-be-Staying-in-Vegas
Mary O’Carroll of Google discusses her CLOC takeaways:
http://www.corpcounsel.com/id=1202786364991/Head-of-Legal-Ops-at-Google-Shares-Her-
2017-CLOC-Institute-Closing-Remarks
[As of this posting, ACC’s Legal Ops Conference had just concluded and there wasn’t any posting of
takeaways yet, but there likely will be soon - SH (June 2017)]
Other articles of interest on a variety of ops topics:
Unless you Ask: Get more from external relationships (ACC Primer)
https://www.acc.com/legalresources/resource.cfm?show=1432511
How to Formally Evaluate Outside Counsel Performance … (ACC Value Challenge Resource)
https://www.acc.com/legalresources/resource.cfm?show=709546
Coverage of Liberty Mutual’s Legal Ops transformation: In the ACC Docket:
https://www.acc.com/docket/articles/gc-and-clo-spotlight-liberty-
mutual.cfm/?_ga=2.87400664.1104257506.1497367011-1628381293.1494236391
In law.com and Corporate Counsel: http://www.law.com/sites/almstaff/2017/06/01/inside-
liberty-mutuals-legal-tech-transformation/
How to Build the Foundation of Your Legal Operations Team the Right Way: Thomson Reuters:
(Note there are additional links to resources from TR on this page.)
https://www.slideshare.net/IngridFazio/how-to-build-foundation-of-legal-dept-
wps0414861216-71059876
Corporate Counsel cover story focused on the use of data by clients to drive their decisions and
outsourcing: http://media.wix.com/ugd/0a3e01_307f125523f34cfe870ace2a22dff49c.pdf
On Microsoft and Cisco’s AI Contract Management AI programs:
http://www.law.com/sites/almstaff/2017/05/16/microsoft-and-cisco-test-the-waters-with-
aicontract-management-pilot-programs/
Organizational Effectiveness: …. Developing a World Class Legal Department (Huron Legal)
https://www.acc.com/legalresources/resource.cfm?show=1288208
Putting People and Process Back into Tech – featuring Lucy Bassli of Microsoft
http://www.law.com/sites/almstaff/2017/05/10/putting-the-people-and-process-back-
intocontract-management/
Law Firms and Law Departments: transparency and sharing metrics
http://www.legaltechnews.com/id=1202786865153/Speaking-the-Same-Language-Leaders-
From-Big-Law-Make-the-Case-for-Metric-Sharing
75
