Page 67 - QVM Legal - Quality, Value and Metrics
P. 67
QVM - Quality, Value, and Metrics

Michelle Graham, Using Metrics to Measure Law Department Performance Checklist, ABOVE THE
LAW (May 3, 2016), http://abovethelaw.com/?sponsored_content=using-metrics-to-measure-law-
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Hilary Sommerlad, Managerialism and the Legal Profession: a New Professional Paradigm, 2 INT’L J.
OF THE LEG. PROFESSION 175 (1995).

H. He, The Strategic Entry Behavior Choices of Firms under Minimum Quality Standard, THEORETICAL
ECONOMICS LETTERS (April 12, 2015), http://file.scirp.org/Html/6-1500626_52003.htm.

Ram Phuyal & Niranjan Devkota, Strategic Entry Deterrence with New Technology under Quality
Regulation in a Vertically Differentiated Duopoly ;
http://www.academia.edu/3540929/Strategic_Entry_Deterrence_with_New_Technology_under_
Quality_Regulation_in_a_Vertically_Differentiated_Duopoly.

Christine Parker, Lawyer Deregulation via Business Deregulation: Compliance Professionalism and
Legal Professionalism, 6 INT’L J. OF THE LEG. PROFESSION, 175 (1999).

Ron Dolin, Getting to New Law: Standardized Quality Metrics, RADICAL CONCEPTS (March 25, 2017),
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ACC EUROPE ROUNDTABLE SESSION, Metrics and Concrete Measures to Demonstrate Increasing
Tangible Legal Value (May 4, 2012), http://www.acc.com/chapters/wpenn/upload/Metrics-and-
Concrete-Measures-to-Demonstrate-Increasing-Tangible-Legal-Value.pdf.

ACC, Guide to Managing Outside Counsel (2012), http://www.accvaluechallenge-
digital.com/accvaluechallenge/acc-guide-to-managing-outside-counsel?pg=1#pg1.

David J. Kappos & Stuart Graham, The Case for Standard Measures of Patent Quality, SLOAN MIT
REVIEW (Spring 2012), http://sloanreview.mit.edu/article/the-case-for-standard-measures-of-
patent-quality/.

Kenneth Grady, Debunking the Legal Service Quality Myth, SEYTLINES (March 25, 2015)
http://www.seytlines.com/2015/04/debunking-the-legal-service-quality-myth.

Kenneth Grady, The 4 Most Important Ways to Measure Law Department Effectiveness, SEYTLINES
(August 1, 2014), http://www.seytlines.com/2014/08/if-you-could-have-only-4-what-4-would-
they-be/.

Tyler Chapman & Amy Kosey, The Secret Law Firm Metric Clients Will Pay Their Attorneys to
Improve, LEXISNEXIS (2017) http://www.lexisnexis.com/business-of-law/insights/practice-
management/white-papers/the-secret-law-firm-metric-clients-will-pay-their-attorneys-to-
improve.

Tim Corcoran, The Changing Definition of Value: What Matters Most to In-House Counsel,
CORCORAN BIZ BLOG (Feb. 26, 2016),
http://www.corcoranlawbizblog.com/2014/02/changingdefinition-of-value/.

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