Page 20 - QVM - Quality, Value and Metrics - November 29, 2017 2
P. 20
QVM - Quality, Value, and Metrics
What qualifications and credentials are required for lawyers and/or lawyers working within
the program?
Minimal criteria for lawyers and lawyers are specified by a number of groups, including
professional organizations, departments of education, and licensing boards. Program
policies indicate the education, experience, skills, and other credentials needed for staff
that independently provides legal services, taking into account the current requirements
of all appropriate groups. Programs can refer to the ABA policy documents for
information regarding legal certification requirements and to government regulatory
agencies for guidance.
How does the program monitor the currency of the credentials of professional staff
members once they are employed by the program?
Programs typically maintain a business file for each employee, which includes copies of
credentials such as bar admissions, state licenses, registration, specialty certifications,
and continuing education records. Professional members submit documentation of the
currency of their credentials on an annual basis.
How does the program make certain that non-licensed and noncertified professionals
providing legal services (including students) are appropriately supervised?
The amount and type of supervision needed for non-licensed and non-certified
professionals are designated by program policies and are consistent with legal
mandates, accreditation and certification standards, and other pertinent directives.
Typically, programs maintain logs that document the amount and type of supervision. In
addition, programs provide periodic performance assessments of professional and
students.
All program businesses are in compliance with applicable legal mandates and regulations
pertinent to the performance of their job responsibilities.
What are the quality program’s policies and procedures for making certain that
professionals meet legal mandates and regulations?
Usually, programs monitor staff compliance through training and assessment programs
and by documenting credentials.
Assignments are made in accord with staff members' professional qualifications and
specific competencies.
How does the assignment of caseloads take into account each professional's qualifications
and specific competencies?
The knowledge and skills required of legal staff are considered foremost when making
assignments; these may include, but are not limited to, specialized skills in working with
businesses across the age span, expertise with specific communication disorders and
differences, and procedural competencies. The lawyer’s qualifications and areas of
expertise are consistent with legal assignments.
For each of the areas of legal practice represented in the quality program’s scope of
services, someone on the staff maintains competence. There is a mechanism in place to
make certain that these competencies are established and maintained.
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What qualifications and credentials are required for lawyers and/or lawyers working within
the program?
Minimal criteria for lawyers and lawyers are specified by a number of groups, including
professional organizations, departments of education, and licensing boards. Program
policies indicate the education, experience, skills, and other credentials needed for staff
that independently provides legal services, taking into account the current requirements
of all appropriate groups. Programs can refer to the ABA policy documents for
information regarding legal certification requirements and to government regulatory
agencies for guidance.
How does the program monitor the currency of the credentials of professional staff
members once they are employed by the program?
Programs typically maintain a business file for each employee, which includes copies of
credentials such as bar admissions, state licenses, registration, specialty certifications,
and continuing education records. Professional members submit documentation of the
currency of their credentials on an annual basis.
How does the program make certain that non-licensed and noncertified professionals
providing legal services (including students) are appropriately supervised?
The amount and type of supervision needed for non-licensed and non-certified
professionals are designated by program policies and are consistent with legal
mandates, accreditation and certification standards, and other pertinent directives.
Typically, programs maintain logs that document the amount and type of supervision. In
addition, programs provide periodic performance assessments of professional and
students.
All program businesses are in compliance with applicable legal mandates and regulations
pertinent to the performance of their job responsibilities.
What are the quality program’s policies and procedures for making certain that
professionals meet legal mandates and regulations?
Usually, programs monitor staff compliance through training and assessment programs
and by documenting credentials.
Assignments are made in accord with staff members' professional qualifications and
specific competencies.
How does the assignment of caseloads take into account each professional's qualifications
and specific competencies?
The knowledge and skills required of legal staff are considered foremost when making
assignments; these may include, but are not limited to, specialized skills in working with
businesses across the age span, expertise with specific communication disorders and
differences, and procedural competencies. The lawyer’s qualifications and areas of
expertise are consistent with legal assignments.
For each of the areas of legal practice represented in the quality program’s scope of
services, someone on the staff maintains competence. There is a mechanism in place to
make certain that these competencies are established and maintained.
19
