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communicatrions pipeline


                 the success of field-tested solutions.
                   It may seem like a basic thing, but
                 it’s incredible how a simple lack of
                 information, presentation or oversight
                 can cause projects to spiral. What once
                 was the project of your dreams can
                 soon become a disaster in the making.

                 Setting the standard
                 To ensure the projects you are
                 undertaking and implementing run like
                 clockwork and provide everyone involved
                 with the confidence they need to succeed,
                 there are some basic components you
                 need to review each and every time you
                 take on a new project.
                   Following these four pieces of advice
                 will ensure you and everyone around
                 you in the team performs in a way that
                 avoids second guessing, delaying and
                 interrupting each other.
                   These actions will allow you periodic
                 breathing times between projects and
                 help you keep your finger on the pulse.

                   Communicate often              on time. More importantly, everyone   getting in each other’s way.
                 You want people to know what you   will be happy with the result.   Being inquisitive brings you up to
                 want, need and wish for. But if you don’t   Managing expectations, from team   speed with more of what you didn’t know
                 tell them, how will they ever know? We   members to clients, is the gateway to   before. This means you can work better
                 all need to be better at this and, as we   a more productive and harmonious   for the team and the common goal.
                 know, failure to communicate can bring   environment on and off site.  If you “stick to your lane” in all
                 a project to its knees.                                           things, you will fail to bridge the gap
                   Communication is simply about                                   between departments, which is what
                 talking to each other and keeping logs   Not everyone within a business   you need in order to optimise product
                 of the information communicated. It   is loud and wishes to be heard,   design solutions and services.
                 can be something as simple as sending
                 out a summary email after meetings so   so it’s important to develop a   Bringing it all together
                 everyone stays on the same page.   communications process that is   I have taken you on a short journey
                   However, not everyone within a   inclusive for the whole business   through what I feel are some basic but
                 business is loud and wishes to be   and creates a safe space for   extremely important success factors.
                 heard, so it’s important to develop a                               Bringing all this together into a plan of
                 communications process that is inclusive  people to contribute    action to roll out within your business is
                 for the whole business and creates a safe                         simply about asking the right questions,
                 space for people to contribute. The key to                        listening to the answers and observing
                 good communication is creating a forum    Play your part          the actions of your teammates.
                 to add/take away information where   In a machine, if one of the cogs isn’t   With confidence comes action, and
                 necessary and ensuring everyone feels   working the entire mechanism will   with action comes confidence.
                 empowered to stay informed.      cease to perform. Playing your part in   For projects to succeed, the basic skills
                                                  the team is vital for success.   mentioned here need to be deployed
                   Manage expectations              Understanding your part and    across the business. These are human
                 No one likes bad surprises, that’s for   understanding your level of   factors, not technical details. Once you
                 sure. But if you don’t know about a   accountability will ensure your team   have embedded these skills within your
                 potential problem, you can’t possibly   has a proactive, rather than reactive,   approach, you may find that solutions
                 expect to navigate around or prevent it.   approach to the project.   present themselves more easily.
                   This is true for both our personal lives   Likewise, a modicum of foresight   However, these skills are not the only
                 and our professional lives and plays into   in projects is a great skill to have.   facets of communication to monitor and
                 the communication aspect, as previously   Ensuring you can keep all your ducks   implement. This list is not exhaustive,
                 mentioned, as well as the need to play   in a row will help you to create your   but what it is highlighting is the
                 your part, which we will come to.   future, not just live it.     need for a solid foundation to ensure
                   To manage someone’s expectations                                stronger bonds within the business.
                 is to understand what they require and    Be inquisitive
                 what their core goals are for the project.   The greatest minds in the world are    ALH Systems creates specialist polymers
                   Understanding and deciphering   known for their inquisitive behaviour   and mechanical and chemical products
                 this information through inquisitive   and desire to know more each and   for the gas, construction, electronics and
                 behaviour and a thirst for knowledge   every day. But wanting to know more   telecom industries. For more information,
                 can bring their goals to the finish line   is not just a case of being nosey and   visit www.alh-systems.co.uk



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        ALHOptimising.indd   3                                                                                    13/02/2020   16:18
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