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igem news – yppc

the ongoing project within Cadent supervisor/duty manager David wanted
to remediate the cathodic protection a change and began working for Wales & See the final battle
systems on its pipeline network. West Utilities in November 2015 within
the customer services team, becoming a Join us for the YPPC Final when
Customer Support Officer in April 2018. these nine brave gas professionals
Scottish Section His current role involves liaising with will take to the stage to fight for
Scott Rendall customers before, during and after gas the chance to be crowned the
Lead Design Engineer, ALH Systems Ltd mains replacement works and working winner of our Young Persons Paper
Scott graduated with a BSc in Product alongside operational colleagues to Compeitiont 2019. If you’ve not
Design and Innovation and is currently ensure customers receive a 10/10 service. yet booked your place for the Final,
leading the research and development taking place at IGEM House on June
team at ALH Systems with a focus on the Improving Communication During Our 13, do so here: bit.ly/YPPCfinal19
utilities sector. Scott’s background prior Gas Mains Replacement Works
to joining ALH in 2017 was in developing The paper will discuss what customers
solutions for new product development. think about Wales & West Utilities’ colleagues, while delivering the Process
communication methods, how Safety Strategy within WWU.
Horizontal Drilling Through a PE Ball the Customer Support Officer role
Valve: Enabling reduction of excavation has impacted on customers and Safety, Health, Environment and Asset
and time on site new initiatives which are hoped (SHEA) Internal Audit – What is the
Utilising the innovative PEmDrill, will improve the organisation’s purpose of an internal audit and how do
operatives can drill through a PE ball communication even more. we continually improve our approach?
valve up to intermediate pressure full To deliver outstanding levels of gas
bore while ensuring full swarf and safety and reliability, WWU deploys a
coupon retention. Utilising the PEmDrill Welsh Section highly innovative risk-based approach
significantly reduces excavation sizes Jodie McEvoy to auditing SHEA activities. However,
and environmental impact and thus Asset Officer - Process Safety, Standards & WWU continually reviews its approach
ensures a full PE network. Assurance, Wales & West Utilities (WWU) to these activities. This paper describes
Jodie joined Wales & West Utilities the purpose of auditing and examines
in 2006, and now has a wealth of the management system requirements
South West Section experience from across the business. around audits. Jodie identified and
David Carter With a background in connections, implemented the opportunities to
Customer Support Officer, Wales & West customer service and gas quality, Jodie improve the approach to auditing these
Utilities has a passion for looking at new ways to activities within WWU during a review
After working in hospitality as a improve standards for customers and of the SHEA audit procedures.

scott rendall david carter jodie mcevoy

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