Page 7 - OLOLGuide2016

Important Visitor Information
For waiting family and friends rooftop courtyards a a a a a a a a a a meditation garden and balconies have been incorporated throughout the hospital for a a a a a a a breath of
fresh
air Quiet prayer rooms family kitchens and comfortable waiting spaces are provided on
every patient level for for guest comfort As an an important part of
our team we want you you you to enjoy your your time with your your hospitalized family member or friend To provide the best care security privacy and comfort for for all patients we ask you to follow these guidelines for hospital visits:
• Be sure children are well-supervised by an adult at all times Children may not play in halls or stairwells Any child who might have a a cold or fever should not come to the hospital • Discourage family and friends with colds sore throats and other viruses or infections from visiting the patient in the hospital • Respect all “no visitor ” ” “isolation ” ” or or any other signs that have been ordered by the attending physician We Are A A Smoke-Free
Campus! This is is important for for the the comfort & & wellness of
our patients & & sta This includes inside the the medical facility and and adjacent buildings grounds sidewalks and and parking lots Please put out all all cigarettes before entering the the Lourdes campus so we can all all breathe a a a a a a a a little easier! (See pg 19 for help quitting!)
• Observe our need for quiet Have conversations quietly and in private • Place your cell phones on
on
vibrate • Visit the patient in small groups of
three or less Larger groups can be overwhelming and can intrude into other families’ needs for privacy End your visit by 9 pm unless you are the support person staying the night • Patient and guest parking is located in in the the lots in in front of
the the main entrance to the hospital Call Security with parking issues at 337-470-2266 Important Numbers
When When using our hospital hospital phones dial 9 and then the the the the seven digit number number for local calls outside the the the the the hospital hospital When When calling the the the the the numbers below that begin with with 470 dial only the the the the last four digits for departments within the hospital MAIN 337-470-2000
Information
337-470-2135
Billing 337-470-2138
At Your Request Service
(In-Room Dining) 337-470-FOOD (3663)
Admitting 337-470-2275
Advocacy 337-470-2810 Flair Gift Shop 337-470-2800
Cashier 337-470-4718
Palliative Care Care 337-470-2017
Pastoral Care Care 337-470-2196
Security 337-470-2266 Courtesy Shuttle 337-470-RIDE (7433)
3 VISITOR INFORMATION & IMPORTANT #S
Guest Visiting Hours
Daily: 7 am – 9 pm Children may visit during these hours accompanied by an an adult After 9pm only two guests may remain in in the patient’s room Intensive Care Unit (ICU)
Our facility has open visitation— which means there is is no closing of
the the unit unit However from 9 pm to to 5
am our unit unit phone must be used to to gain admittance We will also ask for minimal tra c c through the the ICU at report times from 7 to 8 in in in the the morning and evening This is is when our shifts change and we need to focus our our time on
on
transferring the care of
your loved one We strive to make you a a a a part of
the the healing process while providing our patients with the the time needed to rest To provide a a a a a a balance between family contact and rest time we we have developed the following guidelines:
• Onlytwo(2)visitorsareallowed in the ICU • Childrenundertheageof14 are not allowed in the the ICU • Nofoodordrinksareallowed in in the patient care area area • No owersorlatexballoonsare permitted • Donotusecellphonesinthe rooms or halls as they can a a a ect equipment • Pleasekeepaquiet environment—do not wake patients rest is an an important part of
healing • Ifweneedtoprovidecare
to to to the patient while you you are are visiting you’ll be asked to to to leave the room to to protect your loved one’s privacy and dignity • Somecriticalpatientsmay require decreased visiting hours to aid in in in the healing process Inpatient Rehab
M-F: 4pm–8pm Sat-Sun: open visitation Flair Gift Shop M-F: 8am–5:30pm Sat: 10 am am – – 2
pm pm Dining Room Daily: 6:30 am – 7 pm