Page 12 - CHI ST LUKES VINTAGE HOSPITAL PATIENT GUIDE

SPEAK UP!™ & MANAGE YOUR CARE! Speak Up!™

Be A Participant
In Your Care

We participate in the
Speak Up!™ program as a part
of our continued commitment
to your safety.

The goal of Speak Up!™
is to help patients and
their advocates become
more informed and
involved
in their
healthcare.

Manage Your Care!Inthe
following
sections titled, Patient Safety,
you’ll find help for staying 10 Tips To Help You:
safe, getting information,
asking the right questions,
and interacting effectively
with your doctors, nurses, SPEAK UP!™: Ask questions and voice CHOOSE YOUR SUPPORT PERSON:
and hospital staff.
concerns. It’s your body and you have Pick a trusted friend or family member
a right to know. When you participate to communicate with the doctors and

in your care, you are the center of the staff and ask questions you may not

healthcare team–so stay involved and don’t remember to ask.

be afraid to ask questions! UNDERSTAND YOUR MEDS–

PAY ATTENTION: Make sure you’re WHAT, WHY & HOW: Keep a list with

getting the right treatments and medicines. you of all medicines you take, how to take

Be sure you understand your care plan. them, and why you take them. It’s also

CHECK YOUR I.D. important to list any allergies or reactions
BAND: When you to any meds you have.

are admitted, an I.D. 5. EDUCATE YOURSELF: 8. CREATE A FOLDER:
band is placed on your
wrist and should NOT About your diagnosis, treatments, To keep all your
be removed during and tests. Ask questions about the medical info, appoint
your stay. Please plan of care and bring a notepad ments, notes, and
to write any questions or notes. medical history in

check to be sure it has one handy place.

your correct name. Your wristband will be CHOOSE AFTER CARE: If you need
checked before any meds, procedures, or
lab tests are administered. care after your hospital stay, be sure the
facility or organization meets The Joint
CHECK I.D.s OF ALL STAFF: Commission’s quality standards.

Courtesy of The Joint Commission All employees of CHI St. Luke’s Health–The ASK YOURSELF: Is there anything else
Vintage Hospital and physicians who enter
your room should introduce themselves that I can ask my healthcare providers to
and be wearing a PHOTO NAME BADGE. be better informed about my care? Is there
anything else I can tell them that may
Know the people providing your care! improve my care experience?

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