Page 13 - CHI ST LUKES VINTAGE HOSPITAL PATIENT GUIDE
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Tips For Your                                  Know What’s Next                                Choose Your                                    PATIENT SAFETY
Doctor Visit                                                                                   Support Person
                                                 •	 Be sure you know if you need to
Your doctor visit is your time to                   schedule a follow-up visit or tests.       Your Support Person is a
talk and ask questions about                                                                   friend or family member that
your health. Here are some tips                  •	 If your doctor has ordered tests,	         you choose to support you
to help you take a more active                      be sure you understand why you	            during your hospital stay in
role in your care.                                  need the test, what it will reveal,	       the following ways:
                                                    how to prepare, and what to expect
Don’t Be Afraid                                     during the test.                             •	 Helps you keep track
To Ask Questions                                                                                   of questions for your
                                                 •	 If your doctor refers you to a                 doctor about medicines,
  •	 Don’t be embarrassed to ask                    specialist, be sure you understand             procedures, or treatments.
     questions. It may help you to write            what kind of specialist and why your
     down all of your questions or                  doctor has referred you.                     •	 Keeps an eye on you for
     concerns before you see your doctor.                                                          changes in your condition
                                                 •	 If your doctor has prescribed new              and asks for help on	
  •	 Ask a trusted family member or                 medication, don’t leave until you              your behalf.
     friend to be your support person.              understand what you are taking,	
     Your support person can help you ask           how to take it, and if you should            •	 Make sure you introduce
     questions, take notes, and remember            avoid alcohol or certain foods		               your Support Person to
     any instructions.                              while on the new medication.                   your healthcare team so
                                                                                                   that both you and your
  •	 If you don’t understand what your           •	 Be sure you understand any new                 Support Person are kept	
     doctor is saying, don’t be afraid to ask       dietary or physical activity restrictions      up to date on your care	
     your doctor to explain again.                  that relate to your care.                      and responsibilities.

  •	 Ask for someone who speaks		                    Courtesy of The Joint Commission          What is a
     your preferred language if you		                                                          Patient Advocate?
     are	 having difficulty.                   Prepare For Surgery
                                                                                                Patient Advocates answer
  •	 If you have a diagnosis, be sure		        To put your mind at ease and to                  questions that can range
     you understand your condition,	           avoid medical mistakes, make                     from what to expect during
     the plan of treatment, medications        sure you, your Support Person                    your hospital stay to doctor’s
     and any lifestyle changes you		           and your surgical staff confirm                  instructions to procedures,
     may need to make.                         the following:                                   surgeries, post-operative
                                                                                                care to insurance and
Keep Your Doctor Informed                        •	 Your name and the type of                   after-care plan.
                                                   surgery you are having.                      Your Advocate can help you:
  •	 Tell your doctor about all of your
     prescription and over-the-counter           •	 If you have a mediport,                       •	 When talking to your
     medicines, vitamins and herbal                pacemaker, insulin pump,                         doctor or nurses and help
     supplements, how much you take 	              or other device.                                 you to understand your
     and how often.                                                                                 treatments, medications,
                                                 •	 Your surgical team has                          tests or instructions.
  •	 Tell your doctor about any pain or            marked the correct body
     other symptoms you are	                       part to be operated on                         •	 Transition from the
     experiencing, how long you’ve had             and your surgeon knows                           hospital to another
     them, and about any changes in	               you are the right person,                        treatment or living facility.
     your appetite, sleep, or energy level.        receiving the right surgery,
                                                   on the right part.                             •	 Understand billing,
Educate Yourself                                                                                    payment and insurance
                                                                                                    questions.
•	 Learn about your condition from	
     the library, support groups, and on                                                                                                     9
     trusted websites. A good place to	
     start is nlm.nih.gov/medlineplus.
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