Page 55 - PSTC - One Report 2023 (EN)

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Power Solution Technologies Public Company Limited
Stakeholder Groups
Communication Channels and Engagement
Interests/Expectations
Operations and Responses
Suppliers and Partners
Employees
3. Call Center
4. Various media
5. Organizing activities, training, seminars for customers
1. E-mail
2. Collaborative work at company sites
3. Visits to suppliers’ and alliance partners’ operations
1. Conversations, meetings, team meetings
2. Company group activities
3. Employee training and seminars
3. Measures to safeguard customers’ personal data privacy
1. Transparent and fair procurement
2. Efficient, transparent procurement processes
3. On-time payment for goods/ services
1. Career Advancement
2. Training for skills development
3. Occupational health and safety
4. Efficient and fair performance evaluation systems
3. Strict adherence to corporate policy of protecting customers’ personal data privacy, with prudent and careful data handling procedures. Data operations limited to necessary purposes
1. Compliance with written procurement policies that are easy to understand and standardized
2. Qualification requirements specified for eligible suppliers to bid, with open and equal access to complete and accurate information and procurement terms
3. Transparent and fair goods inspection and payment procedures at appropriate times
1. Communication of company performance results to all levels of employees
2. Promoting career advancement with effective performance evaluation systems
3. Promoting capability, skills and knowledge development with appropriate learning channels tailored to employee behaviors and diverse learning topics
3. Sustainability Management in the Environmental Aspect
The company is aware of the potential impacts on the environment from its operations and has implemented various measures to prevent pollution problems arising from its operations. Currently, the company has no waste discharges that affect the environment, nor any disputes related to the environment.
3.1 Environmental Policies and Practices
Sustainability Management Policy
The company has clearly formulated a sustainability management policy to provide guidelines for business operations covering all three aspects of sustainability – economic, environmental, and social.