Page 108 - CROSS CULTURE

3. Increasing self-confidence

4. It makes people confident because they know how to face

business clients in a table manner and makes the business well

organized.

B. Communication Interaction at Work

Fundamental and vital to all administrative functions,

communication is a means of transmitting information and making

oneself understood by another or others. Communicating effectively is
an art and must be practiced effectively at the workplace for better

output and achievement of the goals of an organization.

Communication is a major challenge for administrators because they

are responsible for providing information, which results in efficient

and effective performance in organizations. The study of
communication is important because every administrative function

and activity involves some form of direct or indirect communication.

Whether planning and organizing or leading and monitoring,

administrators communicate with and through other people. This

implies that every person’s communication skills affect both personal
and organizational effectiveness. It seems reasonable to conclude that

one of the most inhibiting forces to organizational effectiveness is a

lack of effective communication . Good communication skills are very

important to one's success as an administrator. It is therefore essential

for administrators to endeavor to become effective communicators.
This paper discusses the communication process and the importance

of communication in the workplace and provides guidelines on how

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