Page 3 - Easy Street Portfolio

What happens when the W9 is submitted? .................................................................................................................... 13
How will a participant know when their account has passed IRS verification? ............................................................ 13

Can the Tax Identification Number be changed when updating a W9? ......................................................................... 13
Can the Tax Identification Name be changed when updating a W9? ............................................................................ 14
When does a participant start earning points? ............................................................................................................... 14

Why didn’t the points assign for the policy? ................................................................................................................... 14
Can a participant see if they have received points for their policies? ........................................................................... 14

How long does it take for qualifying policies to be added to the current promotion? ................................................. 14
How many days does it take the for the EZRewardZ card to arrive? ............................................................................. 14
What if the participant is unable to order the EZ RewardZ Card? ................................................................................. 14

When should a participant call the number on the back of the EZ RewardZ Card? ...................................................... 14
In which instances should a participant email easystreet@kemper.com with questions about the EZ RewardZ Card?
.......................................................................................................................................................................................... 14

What happens to the EZ RewardZ Card if a participant transfers to a new agency? .................................................... 15
What is the minimum amount of points that may be loaded on the EZ RewardZ Card? .............................................. 15
Where may the participant find the Terms of Use for the EZ RewardZ Card? ............................................................... 15

CONTACT US ......................................................................................................................................................................... 15