Page 1 - NNCN nha hang khach san 1.2
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UNIT 3               TAKING RESERVATION



                  STARTER
                  Watch a video and answer questions.
                     1. What is the video about?

                     2. What information does the waiter ask the guest?
                     3. Why does waiter say sorry to guest?

                  Watch video again and write the steps of taking reservation.
























                  VOCABULARY: Dates and Time

                  Telling the time
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