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>0 -5& &3 0  5&-0  Principles of Production and Operations / Operations Management_ +. &. 7 7$5 B %3 ;(










                                  Major Decisions for
                             Effective Process Design

                                 การเรียนการสอนเท่านั้น
                             Customer Involvement  Resource Flexibility
                             ‡ Low involvement  ‡ Specialized
                             ‡ High involvement  ‡ Enlarged


                        Process Structure            Strategy for Change
                        ‡ Customer-contact           ‡ Process        Effective
                         position (services)         Reengineering     Process
                        ‡ Product-process            ‡ Process         Design
                         position (manufacturing)  ใช้สําหรับ
                                                     Improvement

                             Vertical Integration  Capital Intensity
                             ‡ In-house       ‡ Low automation
                             ‡ Outsource      ‡ High automation

                         เอกสารนี้
                     17











                              „µ¦ž¦ž¦»ŠÂ¨³°°„„¦³ªœ„µ¦Ÿ¨·˜
                                    ´

                          I. „µ¦¦°ž¦„¦³ªœ„µ¦Ÿ¨·˜ (Process
                                    ´
                                 ºÊ
                              reengineering)
                             ±  ‡·—¨³°°„„¦³ªœ„µ¦Ÿ¨·˜Ä®¤ n
                          II. „µ¦¡´•œµ„¦³ªœ„µ¦Ÿ¨·˜ (Process
                              improvement)
                                                   n
                                                      ºÉ
                                                 n
                             ±  ¡´•œµ„¦³ªœ„µ¦Ÿ¨·˜°¥µŠ˜°Áœ°Š





                     18





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