Page 11 - Communication
P. 11
The Art of Listening
Listening Skills Responding Questioning Techniques
“If we were supposed to talk
more than listen, we would
• Active Listening • Responses to check • Open ended and have been given two mouths
• Responding that your closed questions and one ear.”
• Paraphrasing perceptions are • Diverse questioning Mark Twain
• Asking questions for correct techniques
clarification • Responses to • Participants to
• Mirroring the other encourage further practice
person’s language communication
