Page 32 - Policies and Procedures

 Current personnel systems must be reviewed to recruit and
retain a diverse workforce

 The successful management of diversity leads to better
interpersonal communication among employees,
responsiveness to social and demographic changes, a
reduction in equal employment litigation, and a climate of
fairness and equity
Conclusion  Diverse groups can offer a wider range of ideas because

different individuals are likely to perceive problems in a
different light and thus develop alternative solutions

 Hostile work environments can increase turnover rates

 Workforces that are representative of the constituents they
serve will also be more successful in expanding their constituent
and customer base and will be poised to capture new markets